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Benchmark your compliance maturity
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Find out where APAC firms are investing in surveillance
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Uncover common blindspots and risk areas
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Understand the growing role of AI in compliance
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Region by region breakdowns for Singapore, Hong Kong and Australia
APAC
2025 State of Financial Services Compliance
APAC Snapshot
SteelEye's Annual Compliance Health Check Report
Are you ahead of the curve - or falling behind?
SteelEye's APAC Compliance Health Check Snapshot delivers actionable insight into how firms across Singapore, Hong Kong and Australia are navigating the challenges of regulatory change, encrypted communications, voice surveillance and AI integration.
This mini report draws from SteelEye's global survey of 300 senior compliance professionals, spotlighting APAC-specific trends, comparing regional performances against global benchmarks and revealing the biggest compliance opportunities (and blind spots) for the coming year.
The report highlights the
evolving nature of compliance challenges
and the need for firms to leverage technology to enhance compliance effectiveness
Key highlights:
84%
of APAC firms increased compliance spend in 2024
84% of APAC firms increased compliance spend in 2024
Compliance expenditure continues to rise across APAC. With 84% increasing spend, this is slightly above the global average of 77%.
33%
of APAC firms now monitor WhatsApp
33% of APAC firms are now monitoring WhatsApp, making it the third most monitored channel.
Microsoft Teams and Email continue to be the two most monitored channels across APAC, with a mix of other channels across the different countries.
60%
of APAC firms have already implemented some AI, with another 31% mid-rollout
60% of APAC firms have already implemented some AI, with another 31% mid-rollout
But levels of adoption across APAC vary widely. Singapore is a global leader with 96% of firms already implemented, but just 40% in Hong Kong.
98%
of those using AI reported measurable improvements in surveillance
98% of firms that have implemented AI are seeing an improvement in their compliance processes
58% of these firms say that the improvements are 'significant'. Not a single company reported any deterioration of their compliance processes due to AI. 100% of respondents in Singapore reported improved compliance through the use of AI.
20%
of APAC firms currently monitor mobile voice calls
20% of firms currently capture and monitor mobile phone conversations.
This coverage is just slightly above the global average of 16%, but still a concern. Given how much business is conducted via mobile devices today, this gap could represent a meaningful risk if not addressed.
0%
across APAC can monitor communications in more than three languages
0% of respondents indicated that they could monitor communications in more than three languages.
Given the number of languages spoken across most global organisations in the region, this is a clear concern. While many firms are expanding their monitoring across two or three languages, 23% of APAC firms still operate surveillance systems that only accommodate a single language, highlighting a clear challenge for global organisations.
