Communications Surveillance

Identify early warning signs of misconduct and stop bad actors before market abuse has take place with SteelEye's Communications Surveillance Pro

Communications Oversight > Communications Surveillance Pro

Identify Misconduct
Anytime. Anywhere.

Trading happens across a range of geographies, platforms, and systems, covering different asset classes and instruments. The communications that underpin these transactions also cover a wide range of channels, from traditional emails and voice calls to newer platforms like Bloomberg chat, Zoom, and in some cases, WhatsApp. This is a vast amount of information that firms are required to capture, normalise, and make sense of. The larger trading teams become, the more sophisticated technology is required to sift through data to identify real threats from false positives. 

SteelEye-Communictaions-Surveillance-Pro

SteelEye-Communications-Surveillance (1)

Surveillance. Simplified

SteelEye's Communications Surveillance Pro provides compliance and surveillance teams with advanced surveillance algorithms that identify early warning signs of misconduct whilst reducing false positives so that bad actors can be stopped before any financial crime or misconduct has taken place.

Download the FactSheet

SteelEye-Communications-Surveillance-Pro

How SteelEye's Communications Surveillance Works:

Seamless data ingestion

We collect, normalise, validate, and index all your structured and unstructured data, including email, voice calls, SMS and instant messages from Bloomberg Chat, Slack, Office 365, Verint, WhatsApp, Masergy and more.

Intelligent Alerting

With SteelEye's dynamic query creation, it is easy to set up lexicon, behaviour or logic-based alerts. Real-time back testing, machine learning and granular parameter settings allow you to reduce false positives and fine-tune your surveillance procedures.

Real-time vision

With SteelEye, you can instantly identify and retrieve any data set, automatically detect and analyse anomalies, and create and export cases for further investigation. The platform gives you real-time vision of who is doing what, where and with whom.

TURNING YOUR DATA INTO AN EARLY WARNING SIGNAL FOR UNWANTED BEHAVIOURS

SteelEye's Communications Surveillance platform captures, monitors and analyses all your communications data from a range of channels and enables you to strengthen your risk detection, improve your oversight and continuously demonstrate compliance. Combined with Trade Surveillance, you gain comprehensive cross platform insight.

Features

Voice Transcription

SteelEye provides integrated transcription of call recordings as well as translations into 54 languages. This can be used for advanced call analytics and enhanced lexicon searches for effortless investigation of calls without having to listen to each recording. You can also configure automated rules to search for words and phrases used in phone conversations.

Advanced Surveillance Lexicon

SteelEye's Lexicon monitors more than six times as many search terms than a standard lexicon, helping firms better identify signs of financial crime and market abuse. It accounts for an unparalleled degree of linguistic variety and uses AI to determine the context of how and where a piece of communication took place - enhancing firms' ability to identify risks while reducing false positives. 

Buy-side technology awards winner 2020-1
AWARD WINNING SOLUTION

SteelEye was named as the Best Market Surveillance Platform by WatersTechnology in 2020.

Book A Demo

Other products

SteelEye Data Platform

Trade oversight

Communications oversight

Regulatory reporting

Best execution